Updated Online Member Portal FAQs
The update was completed to make it easier for members to navigate their online account.
Yes -- your User Id will work on the updated site.
Most importantly, if you do not plan to use your User ID to enter the portal, you will need your ENTIRE member number (number and separator) to access your account. For example, instead of just entering 128374 (number only) you would enter 128374001 (number and separator).
While you can always reach the portal from CREC's website, the portal URL itself has changed. If you bookmarked the portal as https://billing.cuivre.com/oscp/, you will need to update it to https://billing.cuivre.com/onlineportal/.
Yes. If you had already set up alerts or notifications for your online account, you don't need to do anything else, they will work on the new portal. If you don't yet have any alerts or notifications set up, the feature is still available on the new portal and CREC encourages members to take advantage of this option.
One of the first things you may notice is that the Quick Pay link (on the home page of the portal) will allow you to pay online without setting up a profile. Additionally, the link to where you can set up payment arrangements is more visible on the portal's home page.