ACSI Satisfaction Survey

Members say reliability is top priority

Results from the 23rd Annual Member Satisfaction Survey conducted in the first quarter of 2018 show that reliability is the top service priority chosen by 61 percent of Cuivre River members who participated in the 2018 survey. Affordability ranked second, as the chief concern among 35 percent of survey respondents. Environmental qualities remain in distant third place as the main concern for the remaining four percent of members responding.