Contact Us

Call Us: (800) 392-3709, (636) 528-8261 or (636) 695-4700. Report an outage 24/7/365 or speak with a representative weekdays from 8 a.m.-4:30 p.m.

Phone Extensions:

  • Option 1: Outage/emergency
  • Option 2: Automated account inquiry/pay by phone
  • Option 3: All other questions concerning electric service
  • Engineering/Right of Way: 636-695-4904

Visit Us:

Troy Headquarters: 1112 East Cherry Street, P.O. Box 160, Troy, MO 63379


Lake Saint Louis Branch Office: 8757 Hwy N., Lake Saint Louis, MO 63367


Lobby and Drive-Up Hours: weekdays 8 a.m.-4:30 p.m.


Mailing Address: P.O. Box 160, Troy, MO 63379

Headquarters Location-Troy, Missouri

Branch Office Location-Lake Saint Louis, Missouri

Ask Us:

Use this form to submit questions and comments. Please do not use the form for requesting payment arrangement or include any payment information (confidential items such as bank routing or account numbers, credit card numbers, etc.). For these types of requests, please contact us at 636-528-8261. Forms are reviewed during normal business hours, and we will respond as quickly as we can. Also, please do not use this form for reporting outages, it is not monitored 24/7. To report an outage/emergency, call (800) 392-3709, Option 1.

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