Capital Credit Refunds

Capital Credit Refunds

NEW! Click here to view the list of unclaimed refunds issued in 2018

What are capital credits?

Capital credits, similar to profit margins in other businesses, represent members’ ownership equity. Credits are allocated after the close of a fiscal year, if funds remain after all expenses for providing electric services have been met. Member capital is used in place of commercial loans to make infrastructure improvements and lower borrowing expenses and operational costs.

The amount of each member's refund is based on a formula determined by the quantity and cost of kilowatt-hours (kwhs) purchased annually. Since 1976, CREC has returned nearly $100 million to current and former members.

In early 2020, CREC announced that members could have a choice of either receiving a check for their capital credits, or having it posted as a bill credit. The only exception to that is for those members with refunds of less than $15 or with a 30-day past-due balance—these refunds are posted as energy bill credits to their account.

Refunds are generally returned starting in the last week of July each year.

Capital credits are a unique benefit of being served by an electric cooperative and make CREC very different from most Missouri utilities. Investor-owned electric utilities send their margins, or profits, to stockholders, and municipally-owned utilities keep their profits.

Things you should know about capital credits:

  1. Your capital credits are reserved for you even if you discontinue CREC service. Cuivre River will attempt to reach you when refunds are made if a current address is on file.
  2. Checks will expire after six months. Checks returned by mail are held while they remain valid. After six months they are applied as bill credits to their respective active accounts. By request, checks may also be donated to Operation Round Up for families in need.
  3. To claim a check returned by mail, you must provide valid identification.
  4. In accordance with CREC bylaws, if your refund is unclaimed after two years, your name is published in two consecutive issues of a local newspaper in the county where you last received CREC service. Checks unclaimed after 60 days of this publication requirement are assigned to the cooperative.
  5. If you call to establish new service, tell us if you’ve previously been a CREC member to help us keep past and current records up to date.

For any questions about capital credits, please call us at 800-392-3709.