In January 2024, CREC will be sponsoring a survey that is conducted every three years to measure the quality of service provided to you, our member. This survey will ask several questions about your satisfaction with the cooperative and energy usage.

In this random survey of members, you may be sent an email invitation to participate in the survey. It should take no more than 15 minutes to answer all questions.

Independent researchers Cooperative Insights and Bellomy Research are partnering with AECI to conduct the survey.

The survey is estimated to take no longer than 15 minutes to complete.

Online surveys will be distributed by Bellomy Research to select members with an email address included in the member data files provided by CREC. Each invitation will include a unique link to the online survey which allows us to track completions back to the original member data file in case follow-up or reminder emails are needed. Emails are sent from the address cooperativesurvey@bellomymail.com with “Electric Cooperative Survey” listed as the ‘From’ name, and “Cuivre River Electric Cooperative Needs Your Feedback” as the subject line. Survey links are designed to only be opened by the member so that it can be submitted only one time.

The survey is estimated to take no longer than 15 minutes to complete.

Yes. It may be later in the year, but once results are analyzed, CREC will update members with a summary of results and if applicable, actionable plans to address them.

 

For questions, please contact CREC’s Vice President of Strategic Communications, Mary Wilson, at mwilson@cuivre.com, or call at 800-392-3709.